Does not detect movement

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1

Hello,

I have a few Eufy Cams (EufyCam S330; Eufy SoloCam S340; IndoorCam S350; IndoorCam E220, Video Doorbell S330, Wall LightCam S100, sensors and HomeBase3).

On one HomeBase with Samsung SSD disc i have connect:

  • 4x EufyCam S330
    • Front Walk,
    • Main door,
    • Sidewalk 1,
    • Sidewalk 2.
  • 2x SoloCam S340
    • Backyard,
    • Front door.
  • 1x IndoorCam S350
    • Livingroom.
  • 4x IndoorCam E220
    • Dining room,
    • Hallway,
    • Corridor,
    • Office.
  • Other sensors
    • 2x motion sensor and
    • 1x Window sensor.

On the other HomeBase i have connect:

  • 1x EufyCam S330
    • Garage.
  • 1x SoloCam S340
    • Frontyard.
  • 1x Doorbell S330
  • Wall LightCam S100
    • Garage.

Lately I’ve been finding that movements are not being detected on the devices:

  • SoloCam backyard and front door
  • EufyCam Sidewalk 1
  • IndoorCam S350
  • IndoorCam E220 hallway and Dining room

I have cameras installed approx. 4 months and they worked without problems until recently.

I have tried to change Detection Type, Detection sensitivity… but without luck.

Do you have any idea what to do?

12

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21

That is an old post, but I have the same problem in August 2024 with my new Indoor Cam S350. There are often human movements in front of the camera that are not recorded and shown in “Events”, why?