Doorbell firmware won't update

Archived
1

Hi does anyone know why my doorbell firmware won’t update?

I’ve had this product less than a week and from day one I’ve been having this issue.

Today Google had an app update which I did that but I’m still getting issues.

2

This happened to me, and I was advised by @AnkerSupport to log out and log back into the app. That did the trick for me. Good luck!

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3

Huh what do you know! I just did that and apparently firmware has been updated.

I did email tech earlier and was told that the team would do it for me.

Thanks for the tip

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4

Awesome! ten characters