Hi All,
I’ve been having major issues with my Eufy iPhone app the past few weeks. I have researched all reddit and forums and still cannot figure it out. The issue is having periodically but when it does, all the below issues happen altogether.
- E.g. Doorbell percentage shows 83%, exit the app, Doorbell then shows 5%.
- Motion sensors are sending notifications when there is motion but there not meant to as the security mode is set to “Home” and should not react to motion.
- Recieving the error when trying to change settings "Unable to connect to Homebase. (~11) "
- Viewing EufyCam 2 Pro 2K, error says “Homebase is busy”
- Indoor Cam Pan&Tilt shows online when it’s actually disconnected from the electricity.
All devices are running the latest version (3 Eufycam, 1 Solocam, 1 Doorbell, 2 Sensors and 1 Indoor Cam Pan&Tilt).
I’ve opened up the following ports,: 80, 440, 8006, 32100 and 49152-65535.
I’ve also factory reset the Homebase, Re-installed Eufy App, and tried different iPhones too.
Really appreciate your help and thank you in advance!