Eufy floodlights permanent on or flickering

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1

Hi, I installed a floodlight cam last month and it seemed to work during 2 weeks until I left on vacation. During vacation neighbour contacted me that lights where flickering randomly so turned it off remotely.
I disconnected energy complete and first it had the same problem (permanent or flickering) so I turned off. Later I read that it was related to the lights being detected by Alexa app and on there so turned off in Alexa which did the job for a day.
Yesterday it worked during the day but after I left home this morning (lights went normally on and off) I got later a call that it was flickering again. It must be something when lights triggered for first time or something like that although some people told me that it was resolved by a replacement by Eufy.

Can anybody help without that I have to completely de-install and sent back to Eufy please? Thanks!

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2

Hello Joost, is the problem solved? I encounter now the same problem, but after more than a year (no warranty)

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3

Ive had my floodlight for two years and this has just started to happen, tried a reset but to no avail, any ideas Eufy?

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I am also having the same issue one light on and one light blinking

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Hi, I’m having the same issue ! Is there a solution for this ? @eufy-official

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i’m having the same issues, which started last week, the beginning of September 2024.

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Having same problem and it started in September 2024. I have got two 2K floodlights but only one is having this problem.

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Same problem here. Turning off the light seemed to work for about a day, then flickering constantly no matter what combination of settings I try.

9

Same issue. When I open device on app the lights start flickering. Only happens when dark. Tried resetting but still happening. Only started happening a couple of days ago. Wondering if it’s a software issue. Any help appreciated.

10

Same here on a Eufy Floodlight Cam T8420N (pre 2k model). Lights come on with the motion detector at night, but flicker when they should be off. Seems to be worse on windy nights.
Tried rebooting, firmware is up to date, changing settings is not making a difference.

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I contacted customer service. They had me try a few things that didn’t work. They sent me a shipping label, and are going to send me a new unit. Mine was less than a year old when the problem started.