eufy PLEASE!! Ask your faithful users for opinions about the design and function of any cameras you plan to make before you begin to make them. We are the ones using them day in and day out, and we are the ones that know what makes them good, useful and more effective than other brands. 1st example: Leave the tinted dome on the PTZ cams (like the old 3 light floodlight cam). When neighbors can see the actual camera (like the S340) and it appears to maybe occasionally point in their direction, they begin complaining. Over 3 years I’ve never had a single complaint, but after just 2 weeks of recently buying and installing the S340, now I’m getting complaints. I had to buy a black anodized aluminum sheet to create a custom shield to shut them up… 2nd example: Add back the PIR sensors around the housing of all PTZ cameras (like the old 3 light floodlight cam), this gives the cam out of view detection (allows it to detect objects outside the view of where the camera is currently pointed).
Thank you dan6543 for your advise.
We greatly appreciate hearing about the details that make a difference in everyday use. Regarding the tinted dome and PIR sensors you mentioned, we’re interested in learning more about how these features impact privacy and detection effectiveness in real-world scenarios. Could you share more about how these design elements improve your experience?
@Miro.Z Hi Miro. Yessir. The tinted dome makes it more difficult for people further than a few feet from the camera to see the actual camera turret (the direction the camera is pointing and it’s movements). The PIR sensors around the circumference of the housing give the camera blind spot/out of view detection. For example, if the camera is being used to monitor/protect a 180° or larger area, the S340 can not do this. Whatever default position/direction it is pointed in is the area it will monitor. Anything that occurs in areas out of the current view will go undetected/missed, because the PIR sensor and cameras are on the flat face of the turret/camera. Also, the older Eufy floodlight cam S330 I have has a setting where it can occasionally turn and check other directions, though I don’t use it, because the PIRs pick up motion and it will go to that position automatically.
@Miro.Z I have had this camera installed since mid 2021 and it has worked really well, aside from numerous false alerts of inanimate objects, which every single Eufy cam I have suffers from. As you can see in the attached images, the dome isn’t tinted, but the glare basically makes it seem tinted, and you can’t really see the camera/turret and where it’s currently pointed or if its moving. The green circles are the location of the PIR sensors which give it blind spot/out of view detection. The PIR sensors also set the floodlight to go off when motion is detected, and it works great! It’s just the “AI” image recognition that has issues, across all Eufy cams, which causes them to record inanimate objects and give false notifications/alerts.
i agree! i bought the older model specifically because of the tinted dome. i don’t want my guests to feel creeped out by a camera visibly following them around
@Miro.Z I have a S340 that I recently bought and installed high on a post in the center of the backyard. I have it monitoring the garage to the West at the back of the property set as the default/home position. I have an indoor Eufy motion sensor installed outdoors on the North side of the house, and also a camera (C220) that I have in the front yard. Via an automation routine I have set in the app, when the front yard cam or the motion sensor detect motion, it turns the S340 about 180° to point to the West so it can monitor the North side of my house towards to front of the property. I have the motion sensor set to only work at night, because during the day, the sun hot spots on the ground create many false detections. However, a lot of this complex automation would be unnecessary if the S340 had the same PIRs that the old Floodlight Cam S330 has.
@zid37 I have been thinking about buying the new floodlight cam (with two lights and no dome) only because of the support for HomeBase3 and automation, but the fact it doesn’t have the dome has stopped me from doing so as of yet. I wanted to buy it to install in another location. I’m not sure why the older domed floodlight can’t integrate with HB3 via a firmware update. Perhaps it’s a hardware limitation with encryption or their wifi protocol used between devices and HB3. Not sure, but with devices connected to HB3, it’s convenient to set up automations, and multi-cams/multi-devices to work together. Like having one cam or sensor able to trigger another cam or action.
damn it… i didn’t realize the S330 floodlight cam doesn’t support home base… i was planning to get one soon for the facial recognition feature. now i’m not sure if i should return these or what =(
Would love to see the dome on the camera. Yes it impedes a little bit would allow for better safety for the camera in the winter with rain / sleet / freezing rain that we get in my area
I would say the S330 is a pretty good and reliable camera. It doesn’t have have recognition, but to be honest, the facial recognition is very weak and too new to be useful. I’ve had the homebase 3 Instagram and running for over a month now and it has suggested 2 faces out of all the faces it has seen. It also tends to pick the worst shot of a face. I would say not to buy any Eufy device at this point in time for the “facial recognition”. The devices have other benefits, but I would completely exclude the facial recognition from it all together IMO. Maybe when HomeBase 12 comes out it will be worthwhile, but for now, not a single device they have is capable of discerning a table, plant, flag, bush, chiminea, etc from an actual human detection. Probably the only two worthwhile features of HB3 support is the storage on the device (which can actually be a HUGE negative honestly), and the ability to use automation between devices. These are my honest opinions as a user of said devices.
I agree. The dome is very protective to the camera. Even when handling the device upon initial setup, the dome protects the camera/turret from being touched, manipulated and moved around by your hands. Also, it keeps the rain, snow and ice off of the camera/turret, and the dome is easy to wipe clean, if needed.
thanks, that’s helpful info. i was hoping if i got the hb3 it would eliminate some of the notification spam that happens when we walk past the camera ourselves. sounds like it wouldn’t be very reliable though
they don’t detect that it’s me specifically, or even as a person sometimes 
I’m interested in these new cams they just released with the radar on the front. I feel like that SHOULD give them better alert/detection accuracy, but the price for them is pretty ridiculous at this time.
Previous message got cut in half for some reason: “I have 50% of my cams/devices connected to HB3 and 50% not connected to it (older cams/devices) and they all pretty much false trigger/alert and miss trigger/alert about the same, so pretty much all of the cameras with or without HB3 and “AI” make false detections. There’s many times I walk around my premises and they don’t detect that it’s me specifically, or even as a person sometimes I’m interested in these new cams they just released with the radar on the front. I feel like that SHOULD give them better alert/detection accuracy, but the price for them is pretty ridiculous at this time.”
The Floodlight S330 and SoloCam S340 have different motion detection designs. The S330 is equipped with three PIR pan-tilt sensors, allowing it to cover areas beyond its field of view. On the other hand, the S340 has a single PIR motion sensor, primarily focused on monitoring within its field of view. We appreciate your suggestion and will take it into consideration. Thank you!