I have a Eufy Robot Vacuum Omni S1 Pro, a black plastic piece on the back of the robot has broken off. This piece allows the base station water shock absorber seat inside of it and then transfer the water. Does anyone know what the part # is to the black plastic piece?
I hope you find the part. This seems to be an issue and they apparently just ask everyone to ship their entire vacuum in which is insane. It’s a .10 cent part that weighs nothing, and they want us shipping the device in?
The same part has broken on my S1. Did you ever find where you can get a replacement part?
I had to ship mine back and was sent a full replacement. I did not have the original shipping box. They will pay for FedEx to pack it for you if you provide the receipt.