eufy smart track link, I bought 2 of these and they don’t seem to be connecting to the android find me app. it does say on eufys web page that this should work.
Can any one help me connect or advise why it is not connecting.
thanks
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Hi, eufy Smart Track is only compatible with iOS so far, could you please paste here where did you see it is compatible with Android?
@juliereid117 im having exactly the same issues and appear to be going around in circles. Did anyone come back to you with a way to do this. TheSmartTrack package I have mentions Google play as do all of the adverts, but all of the guidance appear to refer to Apple products.
Hi there! Sorry for the hassle. Could you drop an email to support@eufylife.com? I’m sure we can figure it out! Please share your ticket number if you have contacted us earlier, for faster case resolution.
Hi, I’ve invited our customer support team to take care of your case, please follow the instructions, and we will find you a solution.
Hi, please follow our customer support team’s instructions as above, and we will find you a solution.
Hi, I bought eufy smart trackers to connect to android find me. Your web page and other online searches states it will work. I cannot get it to work and your last colleague said it would not.
Hi I bought some smart trackers soly because your web page state it will work with Google find me, I cannot get it to work and have been told by your colleague they are not compatible. Could you please explain?
Please see attached screen shots from the eufy web page.
Thanks
@ kanchao I already have and am still waiting for a response.
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