Hi,
so where do I begin. I recently bought “Eufy EufyCam 2 Kit: 2xEufyCam” and from the moment I turned on one of the cameras I had several issues with it. It is sad I was really excited after reading all those reviews.
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- Magenta Tint - first I read on Reddit that your “official” advice was to hit camera on side so lens could go to correct position. I thought u must be joking
I’m really sorry but I don’t think it is very convenient to get camera off the outside mount every time sun goes down and hit it hard for IR to go back to correct position do to at least some poor night vision.
- Magenta Tint - first I read on Reddit that your “official” advice was to hit camera on side so lens could go to correct position. I thought u must be joking
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- Poor night vision (related to first problem)
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- Auto night vision not working.
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- Auto update firmware on cameras not working (I really hope u are working on the issue with highest priority)
I tried all advice from different threads without success.
I really liked cameras, it is amazing it could run whole year on batteries with full HD picture. But now it looks like useless device running on batteries.
I don’t want to return them. I do believe you can address all those issues but if the situation won’t get any better after couple of days from now I will sadly be force to return them and get a refund
Thanks.
Kind Regards,
Stefan.