Hi. my brand new eufy cams are glitching. both from the same box. anyone have any suggestions how to fix it?
Thanks.
Try checking for updates
@RonaldNL Bad sensor would contact support and get a replacement sent out.
2 Likes
Thanks. yeah it does not look great. i will monitor the cameras more tomorrow and see if the issue persist, if it does I will just have to return them to the store
1 Like
Try deleting the cameras and resetting them up again
that did not work. i sent an email to anker to see if they have any suggestions or if they can exchange them. otherwise I’ll send them back to Amazon for a refund.
It really looks like a bad camera/sensor to me.
I’d go for a replacement through eufy. I think the Ankerdirect seller is eufy itself, so they should be able to provide support here.
2 Likes