I have 2 Eufycams (both version 1). 1 Of the cams works well with audio: whenever I test and say something in the camera, I can hear it clearly in the app.
The other I can only hear the audio VERY faintly. Like I’m standing 50 feet away.
This is what I’ve done so far:
- Reset camera
- Reset homebase
- Dismounted camera and tested indoors (it’s positioned outside, but under my roof. So no water etc. can reach it)
- Checked audio settings
- Downloaded a clip and played it on my laptop to see if it was a problem in the app
- Tested 2 way communication. Same issue: very faint audio (person in front of the camera can hear me clearly)
I start to believe my microphone could be faulty. Is that a valid conclusion? Is there anything I could try to repair the audio?
Thanks in advance!