Firmware update problems

I am having problems updating the firmware on my new eufycam2 pro’s. Any advice from anyone?

Same here, problem updating to the latest version 4.6.6. I’m on version 4.1.9 and having problems connecting to night vision. I hope it’s a software problem because it’s inadmissible for such an expensive product to have these kinds of problems.

Eufy rolls out updates on their own schedule so that not everyone gets updates at the same time. Hitting the manual update button doesn’t really do anything if you aren’t scheduled to get the update yet.

Also, with the chip shortage, there are sometimes multiple updates for the same model because of hardware differences.

I have 3 2 Pros and 2 2C Pros and there are 3 different firmware revisions from 3.8.4 to 4.6.6 on these cams. They all work the same and show as uptodate if I do a manual request.

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but the problem is in the fact that version 4.6.6 appears available but after the update process is finished it is not updated. Any moderator or someone who can help?

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As I said, your device may not work with the latest update because of hardware differences.
You will have to contact support. Eufy doesn’t monitor this board.