Hey guys. I keep getting sores in both my ears from these sleep earphones A30. I feel like I’ve switched out all the accessory pieces to try and find the right fit. I do really love what these have to offer but I’m afraid I won’t be able to wear them and they have a hearty price tag. Any helpful suggestions would be awesome. Thank you!
Hi there 
We’re really sorry to hear that you’ve been experiencing discomfort while wearing your Sleep A30 earbuds. Please try the following suggestions to help improve comfort during use:
- Use the foam ear tips instead. Try different sizes of ear tips and ear wings.
- Look at the L/R logo on the back of the earbuds to ensure that the left and right earbuds are being worn on the correct sides. Turn the earbuds while wearing them and find the most comfortable position.
- When using them in bed, try a different pillow. Pillows that are too hard may exert more pressure on your ears if you sleep on your side, which can affect the connection to your phone.
- Do not use water pillows or pillows with metal or magnetic components.
- Please refer to this video on how to use Sleep A30: https://youtu.be/gtXbSUZSY-Y?list=PLYHuc9nw_t9px6fbU8qgtIgQ6aPJn0_w_
We hope these tips help you find a more comfortable fit — your comfort is really important to us!
Warm regards,