Hi. I haven't u

eufy Ask Community
, ,
1

Hi. I haven’t updated my app to the new version yet. Some of the stories about users’ difficulties gave me pause. My question for the community is how things are going now. Have the bugs been worked out better since the launch?
Thank you all.

15 Likes
2

No problems for me since I reconnected my indoor cameras to the homebase

1 Like
3

I don’t have Homebase going yet. Hope that wont matter. Thanks for the reply!

1 Like
4

None of the cameras that I’ve updated are working. It’s been 3 days… Eufy, you need to fix this firmware issue

1 Like
5

Don’t update if you have cameras connectedto homebase3, all wired indoor/outdoor cameras are turned off, they all unable to turn back on. But doorbell and video smart lock are working.

1 Like
6

It takes longer to load. Fan center doesn’t work all the time. Notification doesn’t list the name of the camera and doesn’t show thumbnails (this happened twice and fixes itself after some hours later) for wired cameras. I’m not sure about battery bc those don’t get as much activity. This only happens with android; apple works fine. Apple device slow to load too but not as bad as android. Occasionally one battery camera doesn’t get recognized and can’t turn off or on. It corrects itself after a few minutes but all other cameras work fine so not sure if app issue or camera :slight_smile: I like the old app better

1 Like
7

So far good with fingers crossed

1 Like
8

Do not update it’s worse than previous one

1 Like
9

I only have the doorbell cam and entry sensors. All working fine with homemade 3. Zero issues. Snappy. :grinning:

1 Like
10

So it’s been a few months, and I’m still holding off on updating the app- based mostly on all your helpful responses here. This is the only app that I am holding hotage from auto updating.
Has anything improved yet?
Thank you all!!

11

Seems to improve the lightest update :grinning:

2 Likes
12

Latest update for June 14th seems to be working fine :grinning:

2 Likes
13

Thanks so much for your reply. Call me chicken for holding off updating, but if more people like you could share positive outcomes, I might get brave enough to do it.
Thank you!!!

1 Like