Hi my Doorbell

Hi my Doorbell alerts my phone 5 minutes after being pressed? I have tried everything on eufy site even contacted them via mail x3 can anyone please Help? Thank you in advance

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Most likely your WiFi. What are your notification settings for that camera? If it is set with a thumbnail they take a little longer. Try setting it with text only should show up almost instantly then. I have with thumbnail and it is usually maybe 8 seconds

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could be low WiFi signal or if connected to Homebase maybe too far away

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Mine is the same, I would like to know too

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Happen to me but it was because the Internet was super slow…I hope would helping you🙏

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Did you manage to sort it out?

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