Hi, Today I ha

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1

Hi,

Today I had 10124 credits on the eufy fan centre

Today I redeemed the 10,000 credits for the £100 gift card

My 10,000 credits was deducted from my account know my account has 124 credits left

I cannot see on the redeemed history the 10,000 was redeemed?

This must be a system error on the app

Usually when I redeem I get a order number and it shows up on the redeemed history

Nothing showing on my history and my 10,000 credits has been taken and missing from my account?

Can anyone help?

3

Keep us updated Kaw338 I have over 10000 points and was going to redeem also but you got me nervous

4

Hi, I have contacted eufy support via email they we’re brilliant, it’s all sorted know they have now emailed me the £100 credit voucher all ready to use, thank you eufy support for quick and efficient response and resolving my issues with 24hours

5

Glad it worked out!

6

Great!