hey… so i have a eufy genie and i want to give it to a friend of mine… i had previously used the eufy genie before but i was wondering that how do you factory reset it because i have linked my amazon account to the genie. does it automatically factory reset when you switch the plug off?
Hi @Muhammad_Master.
To reset the eufy Genie, please hold down the mute button(on the left) and the action button(on the right with a dot) together for more than 5 seconds.
Hope this information helps. If we can offer further assistance in the future, please do not hesitate to contact us again. We’re always ready to help!
Thanks again for all your support. Have a lovely day!
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