How does activity zone work?

Hey everyone!

As you can see from the pictures, I have setup my 2K doorbell’s motion sensor to be limited by an activity zone. But the A.I. still detects cars outside of that zone (even cars on the far side of the street), Resulting in 2500 event in just 4 days. It even reported 130 of them, which are totally false positives. And I’m spending my days dismissing them from my phone.

And this is killing my battery life! I have to remove the doorbell and bring it inside to charge every 7-10 days! Am I doing something wrong?

You have about a couple things that you can do to try to reduce the events.

Activity zones will allow you to try to set the area you want to have capture for the doorbell. I think the tree being there will help as it will be a buffer from capturing the videos. So depending on your camera you may have 2 to 3 zones you can set up to where you can set them up maybe to avoid the cars but still have enough to capture the person coming to the door. (Ie a zone on the tree, a zone above the bus area and maybe a zone before the road. It should form a weird looking capital i )

I think that should get you most of the area you will need.

You can always try the below if you do not really want to do activity zones or do it in conjunction to the activity zone.

Make sure your detection type is human. (at night it will go to all motion due to the darkness). This should help some as well.

The other thing is to check the detection sensitivity, If it is high, I would it at a way lower setting.

There is also a motion test mode that you may can try to help eliminate some of the false detection.

Thanks for the reply @Duane_Lester.

As you can see from the first picture, I did set up a zone and the zone is completely ignored by the AI. (BTW that bus is not a bus stop but a bus driving by)

I did play around with the sensitivity. It does not matter what ai set it to. tried from 1 to 5 and I get the same result.

I also tried to set the doorbell to only look for human only and it totally fails. It does not see any humans. Even if I stood right in front of it. I have a separate post for this issue here

I do not have the doorbell but figured it would be similar in nature to others devices. I did see the zone. I would almost say move the zone down a little more (I know it should capture the zone it said but it may be trying to capture past that zone some. I would say move it down to the top of the rails and then maybe to the top of the rooftops.

If that does not help, I would check if there is any updates, maybe reset the device and lastly contact Eufy.

I did think your zone was sufficient.

Yeah, I did all of that. I narrowed the zone to almost nothing at all (even lower than the railings) and it still picks up every car driving by. And almost no humans, even at the door :frowning:

I didn’t read all the replies but it looks like your camera is trying to do the right thing. Not sure how the doorbells work but you said battery… so I’m guessing PIR sensor. If its like the other batt cams it will go into hibernation when there is no motion to conserve battery… and only wake from sleep when motion (heat) is detected by the PIR. The PIR does not care one bit how you set your zones or if you selected human only or all motion. It will wake it up on ANY motion within its range. This is the battery killer.

Once it’s awake … then it starts making choices based on your settings. ( this is WHY I don’t own a doorbell )

Your false positives are a whole nother can of worms.