I have a Eufy S

I have a Eufy S230 smart lock. When I’m charging the battery pack a blue and red light comes on and off. What does that mean? I left it charging over night and it really didn’t charge.

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When charging The red LED indicator will light up.
After the battery is fully charged, the blue LED indicator will light up.

It takes 6-7 hours to recharge the 10,000mAh battery using a USB cable and a 5V/2A charger.

If both red and blue LEDs are blinking on and off while charging, I’m going to guess there’s a problem with the battery or possibly end of life for the battery. You should contact support to verify that. Is it still under warranty?

Try a different charger. Try a different charging cable.

I bought it in march of this year. I’ve tried several different chargers and it just blinks red and blue. Thank for the help!

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