I have captured

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1

I have captured a human trying my car door on a few occasions. For some reason my cameras only capture him as he tries the door and move away. Never walking up to the car where I hope to capture his face.
Any advice where I can capture him walking up to the car door
S380 Homebase
Eufy Cam 2
S330 Eufy Cam.
https://VIDEO_URL?video_id=a2c5a9dfb4e302029d5e08ccf76679a8ixe

7 Likes
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How high is your detection sensitivity in the motion detection settings? Have it all the way up at 7 high?
Do you have detection type turned on for all other motions to increase likelihood of triggering prior to human detecfion/recognition?

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Thanks Steven, motion on both is set to 7.
only thing I changed after your suggestion is “Other Motions”
I’ll see how that works.

4

You can define zones in the Eufy app that will capture all motion with in the camera’s view.

Search "defining zones on Eufy camera app. "

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Thanks for your response. I had zones setup on each cam.
I have removed the zones to go back to basics to see if that improves the issue.
I had a lot more animal capture than normal so that may be the issue.
I’m going to test the system today.

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It appears from the time a person leaves the sidewalk to the the car door the camera doesn’t have enough time to start recording, not sure I can fix that.
I may switch the cameras around putting the newer version on the left

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Insane

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I have sometimes have the same issue with the delay in footage recording and actual event! So you can miss some important footage caused by the lagg. I have other CCTV which may pick up on the missing footage!

2 Likes
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Is that a car on the right, that they are going to? If so, perhaps a number plate may help. Even if it’s a stolen number plate, once they find out who is doing that, the police might be able to help you.

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I find some of my clips (not all) capture a lot more if I have stop recording when motion ends turned off. I usually keep them set to custom recording 120 seconds under power manager. I’m not suggesting this as a sure fix, in fact I haven’t many of those two minute events until recently. Definitely consider a P&T camera. With a P&T if you enable sound detection, it may have picked him up before he got that close.

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:grimacing:

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I’ll certainly try your suggestions. I have battery power but only turn on recording later at night so power loss shouldn’t be an issue. Thanks!