I purchased my first Eufy Device and was excited to have an all in one device that is both a smart lock and video doorbell. The first night my device was not detecting any motion at all. I had signed up for cloud storage but that wasn’t helping. I figured motion detection and recording doesn’t work at all without a micro SD card so I got one today. still nothing.
eventually I just reset everything (doorbell and the chime) and it seems to have partially resolved the issue? it’s hard to say because during set-up the camera wasn’t even reading the QR code the app generated. Then it detected me but still only sporadically. but as I keep testing it the doorbell seems to detect me more often now. I’m giving it the benefit of the doubt and wondering if, since AI is advertised as a feature for this lock/doorbell, maybe that’s just the AI algorithm learning when/how to detect motion? does anyone with this device have similar issues or a similar experience?