I recently bought soundcore r50i. My right bud is making buzzing noise whenever I’m turning the noise cancellation mode on
Same story with p30i, the right one makes me crazy. Seems like a bumpy effect. Causes me headache in less than 5 minutes
Hi there, if the buzzing sound occurs exclusively in ANC mode, I would like to clarify a common aspect of Active Noise Cancellation technology. When you activate ANC, it is normal to experience a certain level of white noise. This is because ANC works by generating sound waves that counteract the ambient noise, which can sometimes produce a faint hissing or white noise. This sound is typically very subtle and more noticeable in quiet settings. It should not be overly intrusive and is a characteristic shared by many ANC headphones.
If the buzzing noise is loud and disruptive, that indicates an abnormality. Could you kindly reach out to us at service@soundcore.com with your order details and a brief description of what’s happening? Our support team will assist you further.