I'm having trou

I’m having trouble remembering my homebase2 to clear all password. I have I need help to reset my home base 2 I have done all the steps to clear data but it still has not reset any help would be appreciated

Hi, I’m not sure / understand what you mean by clear all password ?

To factory reset your HomeBase 2, locate the small CYCLE hole on the back of the device (above the sync button).
Insert a paperclip or thin pin, press, and hold the button for about 10 seconds until you hear the voice prompt: “HomeBase is resetting”

A factory reset wipes all your settings and camera pairings, requiring you to set the system up from scratch.

I was confused as well. what they are asking ?