It seems like 90% of posts here get no replies…especially from Eufy. I know people are here. Are we just so beat down by Eufy’s lack of customer support that nobody else bothers either?
This forum is basically now users helping other users… There are several folks here that try to help others out, and I participate if I’m able to lend a hand.
Back in mid December 2020 eufy support had stopped replying on here. The only thing they do now is post new products / news / tips and the occasional sweepstakes.
Just this month I had contacted eufy support via email because one of my cameras was malfunctioning and received a replacement in 5 days under warranty. Took a total of six emails between us and I thought their customer support was satisfactory.