Mobile app keeps crashing when downloading clips

Anyone else having problems with app constantly crashing? I’m using an iPad Pro. Both iPad and eufy app are up to date.

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So no one else is having issues with their iPad crashing when downloading clips???

Have U submitted Logs and Feedback?

Would it make a difference?

I’ve been waiting over a month for them to get back to me regarding the desktop app not seeing my cameras requiring me to download files one by one.

I cleared the cache on my app on the device.I am using a android phone
Notification and video clips started working again.

Cache? I wasn’t aware there was one. iOS user here. I’ll have a look for it…