No notifications rings, motions alerts anything

Just a normal door ring ( and expensive), without nothing smart, the reason for what I bought it, I see a lot of post with the same problem and not answers from eufy

Doing some testing I found the problem is in the door lock Integration when is activated, I lost the doorbell notifications,

I have the door lock touch with wifi bridge
And the wired door bell 2k

Somebody has the same problem and found a solution ?