Not getting audible notification

Eufy indoor 2K just installed. I get video recorded and a popup notification but no audible notification although it worked a few times during initial setup.
I have gone through all the settings carefully but no luck. Is this a known bug? Any suggestions on getting it working? If I can’t hear a notification on my phone the whole system is pretty useless.
Thanks
I have just set up a second camera and same thing, audible notification worked once. Popup works but no notification sound, help!

I had the same problem & found an answer on this forum. Can’t find the thread now. Weird.

Anyway, for each camera go to Notifications. I had it set as “Full Effect”. Change to “Include Thumbnail” or “Most Efficient”. Worked for me.

Hello,
I’m not saying this may work, but sometimes it’s the phone that gets a bit glitchy.
Try restarting your phone if you haven’t done so yet since you installed the eufy App.