My doorbell and floodlight stopped pushing notification about a month ago and I contacted eufy tech and their response was " we can’t do nothing" . Since there is warranty I’m thinking of returning everything I owe. I owe 4 different products from eufy.
This needs to be fixed ASAP. I use Samsung Galaxy S21 ultra phone. I’m not sure if this is only in Android or as well in IPhone.
Notifications range from 15 to 45 min late.
It is eufy server.
Wyze notification is instant now.
I was thinking to get the dog cam.
but decided to defer .
Same for me on iPhone
Same for me, on my s20, only had the thing 2 days, looks like it’s going back
I also have the S21 Ultra. Bought the doorbell in October and it worked GREAT for a month and then I stopped getting notifications for the doorbell. We did buy a smart lock last month which sends me notifications just fine.
Did you by chance also get a smart lock? I’m wondering if there’s something going on when you have both a doorbell and the lock.
And FYI, my girlfriends iPhone never stopped getting notifications.
I even uninstalled + reinstalled the app so that there couldn’t possibly be any battery optimizations blocking things and when I walked in front of the doorbell, no notification. After opening the app, I could see the alert sitting there in the history table so clearly there’s something wrong with the app and not the doorbell.
Yes I do have smart lock as well, and it works fine.
By the way now I get notification on all the devices . I have 6 eufy devices and it’s working.