Notification missing camera name

[Kai9]

Please respond if you’ve ever had this issue. I’ve been back and forth with Eufy for months and nothing fixes it - new phone, new homebase, different settings, etc. I cannot use the system if it doesn’t tell me where the motion is.

As you know, typical notifications say “Garage: motion detected” but these don’t, they just say “Motion detected.” That’s not helpful AND clicking the notification does not play a video, it just drops you off at the main screen to try to figure it out yourself where the random dude is snooping around your house and kids.

This is such a nuisance…

[Darex]

One of my cameras is notifying with the camera’s serial number, rather than the camera’s name. It’s the only one doing so.

[jd164]

Hey @Darex if you haven’t done so yet go into the settings and tap on General and then the camera name, type in what you want and then click on the top right corner save.
See if that works for you.