I have a Samsung phone on Android 13 and I’m not able to get a notification sound when my Eufy doorbell rings or detects a human. I get a notification pop-up but no sound, and I kind of need to hear the doorbell to answer it.
I have tried the following:
- notification settings in the app and toggling on for:
- Schedule
- Geofencing
- App
- Keypad
- Alarm delay
Just to be sure to not anything!
- App notification settings on the phone
- Allow App exceptions in DND mode
Nothing seems to work, it’s not a phone issue as I’ve tested with other apps and they all sound through DND when allowed as an exception app.
I receive notifications when DND mode is swtiched off.
I noticed on another thread that this was an issue on Android 12 and people have had to separately download a third party app to get a doorbell ring (which seems a bit insane!).
Is there something I am missing? I have literally gone through all the necessary settings on the phone and in app.
Any advice would be most grateful.