Sound notification when in DND

Hi,

I have my S22 (android 12) setup that goes into DND mode when in sleep.
I added the eufy app the exception list. However I do not get the sound notification when movement is detected or when someone rang the bell.

I have no problem with another app that I added to the exception list so I guess it’s something with eufy app or missing a setting?

any help appreciated!

I don’t have an S22… but perhaps it’s similar within Android. How about the setting Override Do Not Disturb?
Go into Android settings, find the app and notifications.
Tap on EufySecurity then notifications then eufy motion and scroll to the bottom and see if override do not disturb is set to ON.
That’s all I got…

Hi, thanks for you tip
You might have put me in the wrong way. The option override DND was on. But I noticed that the sound file was set to ‘silent’. When I select a sound file it seems to work (but need to test more was out of time).

However by the looks of it these are the S22 default sound notifications. I would prefer to use the eufy ones. I might be able to add them to the sound library.

But I must say this is very confusing way to get this work. I expect when I add eufysecurity to the ‘allowed’ apps that it would work out of the box in their original config. I do have other apps added who work exactly like that.

I will try later today/tomorrow and let you know.

Thanks!

I know this is a huuuuge stretch because of how long ago this post was, you could not even have eufy cameras anymore or even see this. But did you ever figure the notification sound out? I am having exactly the same issue which isn’t major but is definitely an annoyance.

Eufy seems to not understand OS related functions very well. DND used to work pretty well when the setting was internal to the app. This was back in the Android 8 days. Over time setting it to work has gotten to be much more work and for some versions it doesn’t work at all. I currently have three devices on Android 10, 12, and 13 and none of them overrides DND. The only workaround I have found is to set up an old phone with the Eufy app on it and keep DND off. I turn that on at night and use that to alert me.