Post Update of doorbell to 2.2.1.5 & Homebase 2 Update 2 to 2.1.3h Motion Detection is completely broken

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1

Post Update of doorbell to 2.2.1.5 & Homebase 2 Update 2 to 2.1.3h Motion Detection is completely broken. Has anyone had similar issues ?

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Can someone please respond back on how to resolve this

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What do you mean? Did the updates broke the motion detection?
This version is supposed to fix just that :slight_smile:
Please elaborate if possible.

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The update completely broke it, so i noticed that i was not getting motion alert today morning when the postman came and to test i went and stood in front and even that also did not trigger anything. i then check on the app that today morning around 3.30am both the home base 2 and battery door bell was updated

5

That’s odd. Earlier firmware version did actually break a thing or two about motion detection.
Can you check in the app to see if settings changed ‘on their own’? I did notice the prompt volume of the homebase reset this morning.

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My wireless battery doorbell still has motion notifications working but less consistently since the firmware update.

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I just checked my doorbell and it has been updated to 2.1.3h. I went by and it picked me up as normal. I have its notifications off unless someone rings the bell, but it did detect me as Human and recorded a clip. My porch cam sent me the motion notification, which is the way I have it set up. My homebase didn’t get updated. I’m on 2.1.2.9h on that.

So it appears that unless its the homebase update, the wireless doorbell update isn’t completely broken.

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Homebase firmware version 2.1.3.3h would fix your problem. It’s being rolled out at this moment.

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That is exactly the version 2.1.3.3h which broke mine :frowning:

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2.1.3.3h on the baestation2 and 2.2.1.5 on the doorbell, and a subsytem version on the EufyCam2’s, all rolled out automatically on 29-Oct has stopped my system detecting movement/sending notifications too. You are not alone! The doorbell chime on the basestation still chimes, and I can still watch old stored clips, but no alerts. (I raised a separate thread on this too…because I originally wrote down/searched for the incorrect version …corrected now).