Recently updated HomeBase 3 (S380) firmware version 3.3.0.3, did not fix the ability to archive past dates onto external usb drive, can only archive same day events

The previous firmware version 3.2.7.8 before 3.3.0.3 broke the ability to archive onto external usb drive. I was expecting that Eufy would fix this problem (based on past posts in other forums regarding this bug) in this update but I guess its not a priority for them. The Previous firmware version 3.1.5.9 there was no problem archiving from past dates.

Have gone as a far as replacing the hard drive when I first setup the HB3. Restarting and resyncing.

  • Firmware 3.1.5.9 - able to archive past dates onto external usb drive
  • Firmware 3.2.7.8 - broke ability to archive past dates
  • Firmware 3.3.0.3 - still broken