Recommendations

eufy Ask Community
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1

Hi just a few recommendations if they could be considerded for future software updates?

  • more types of furtniture for maps eg. Pouffe, chest, dog bed, toilet, bath, sink, kitchen counter.
  • option to redraw your actual walls (my bot cant reach one corner of our living room so thinks our house is a funny shape)
  • option to make the robot deliberately go close to a particular wall, for some reason mine is not goin close to some walls and no reason why
  • our off peak charge doesnt seem to work, it keeps charging during the day
  • the option to make your bot whistle as it cleans (would be hilarious)
  • make the bot actively check hard floor fir sections it hasnt mopped and mop them
  • the option to mark a room threshold so the robot can be prepared before it navigates over it
  • the option to actively chase and suck up spiders when they crawl across the floor :joy:

Just a few thoughts, anyone else thjnk of anything for the devs?

2

Thanks a ton for sharing your feedbackā€”weā€™ve made a note of your suggestion and will pass it along to the product team for review!

Also, just to better understand your situation, can you confirm if your suggestion is based on the eufy RoboVac model youā€™re currently using? If you donā€™t mind, could you also share the following info so we can follow up properly:

  • The eufy RoboVac model you have now
  • The Clean App version (you can find this at the bottom of the sidebar under ā€œAbout eufy Cleanā€)

Thanks again for your support and cooperation! If you have any other thoughts or feedback, feel free to reach out anytime.

3

I agree with redrawing walls as from time to time my robot ā€œreducesā€ the size of rooms. Also we have some floor to ceiling windows that the robot sees as openings and also creates rooms outside beyond these windows. It would be great to be able to create a wall at these windows, and also delete the incorrect ā€œoutside roomsā€ it has created. I have Omni 10 pro and app version 3.9.0

4

E25 & Clean 3.9.0
I think it should display the walls of the room even if it canā€™t get to the edge (i.e. because thereā€™s a surface or cupboard against it)
I think the option to carefully (ie slowly) navigate an edge potentially without brushing would be useful ā€” like the borders of a rug, so it doesnā€™t flip the rug. If it could learn where it gets trapped and take care at those spots would be a good use of AI.
Getting it to just do the edges of a room would be good, as well as some sort of tail wiggle to mop the edges of rooms too. Or even the possibility to nudge at open doors to clean behind them?
The robot position also lags on the map
If the camera could be operated as part of the security app that would be awesome!
Lastly(!) I think the ability to select a specific point or area on the map to get the robot to visit and vacuum/mop would be useful.

5

:rofl: mine decide to cross the door limit i think it wanted to go outside for a stroll its beautyfull day after all :rofl: :rofl: :rofl:

6

Iā€™m echoing Ben on a couple of notes.

The ability to reverse walls. Mine always ā€moveā€ one wall between two rooms. So the virtual wall is further in to the kitchen, meaning when it then cleans the living room next to the kitchen it goes back into the kitchen passed the physical wall inorder to clean next to the virtual wall. I have to remap everybody now and then to rectify. And itā€™s behaves the same even when I use Zones and I draw the Zone right up the the physical walls, it still changes the virtual wall in the app .
The option to go closer to walls. On other correctly mapped walls my vac still doesnā€™t always go close to the edges, there might be anywhere from a 1cm (0.39ā€) to 4cm (1.57ā€) between the brush and the wall.
Thanks for creating this forum! :grinning:

Eufy L60 SES
eufy Clean app version: 3.9.1

7

Hi Jan, Iā€™m not sure if itā€™s the same with you Omni as it is with my Eufy L60.
but the is an option for me to step up ā€No Go Zonesā€ and Virtual Walls. Could that work for your big windows?
I marked a screenshot to show where I click in the app to get that option. Let me know if that works for you :slight_smile:

IMG_9406.jpeg
IMG_9406.jpeg1179Ɨ2556 213 KB

8

Would love to be able to add additional rooms or cleaning tasks once the robot is already cleaning. Annoying to have to let it go all the way back to the base before selecting additional areas to clean.

9

I have to eufy E28

10

Iā€™d like an easier way to delete all the messages at once, instead of having to click on every one each time and then the X.

11

Hiya, its a mn E25 Omni, app version 3.9.2

Lynne.Home 12

:grinning:

13

Mine does that a lot - just keeps going through an open door, even if it isnā€™t on the map. Iā€™ve had to put a no-go zone across the door frame. Meanwhile map now looks more messy as it added on the new area that it could see, despite not being in ā€˜mapā€™ zone at the time.

14

X10 pro Omni
It doesnā€™t seem to edge vacuum very well. How can I improve that? Also, it would be great if we had just an edge cleaning option.

15

X10 PRO Omni change room walls all the time. If the room gets smaller, the robot follow the new walls in the app, and not the real walls in the room. To fix it you have to do a zone clean behind the walls. I want the robot to follow the real walls instead of the map walls.

16

X10 PRO Omni. Problem with my low pile carpet. It takes ages for the robot to find the edge of the carpet, because itā€™s so low. To speed up the cleaning of the carpet, I hide the generated carpet, and draw a new carpet on the same spot. Fix the size so the robot is on the carpet and not go off the carpet. It cleans the carpet really fast now. The only downside is that the carpet boost didnā€™t work when you hide the generated carpet.