Welcome to the eufy Clean community—your space to share everything about our products, give feedback, and ask questions.
Your voice matters to us, and that’s why we’ve gathered your feedback and created Voice to Action, where you’ll see how we’re turning your ideas into reality, step by step.
Take a look at what we’ve updated this time:
Building smarter products is a journey, and your insights are what keep us on the right path.
Every improvement we make starts with your feedback. Thank you for your help. Now it’s your turn to express!
Dear eufy friends, to help us quickly identify and address your questions or suggestions, please provide the following information when leaving a comment:
Product model:
App version:
Your question or suggestion:
is there some way it could beep or buzz or give an indication when it’s stuck on something or when I close the door so it’ll clean behind the door and forget to open the door so it can go home
I would like the ability to send my x10 to the base station to empty mid clean, and then for it to continue its programmed clean. Or to program an empty in to its task. Eg. Vacuum this carpet twice but empty at half time.
The tiny onboard dustbin can overfill before its 15min empty slot arrives (dog hair etc after a weekend).
Add full and true Siri integration. Apple launched support for vacuums over a year ago now and the dev team said they were working on it. Not a peep.
need to be able to run any schedule at will and not create separate tasks to do a schedule at an alternate time.
need to be able to order every accessory in any quantity from in app. Packs should include ALL accessories that are recommended to replace for the period that pack is tended to cover (rubber strips!).
New models with water tanks should have a float sensor and know BEFORE a job that it might run out of water running the schedule, or fill the reserve. It should record how much water it used on prior runs and estimate
Need a “push to find robot” button in app. This should wake the robot and make it beep until found. Bots also need better power saving when stuck to running dead in only half a day.
Could you let us know which eufy robotvacuum model you’re using? Also, please share your current Clean App version (you can find it by opening the side menu in the app and scrolling down to ‘About eufy Clean’ at the very bottom).
Could you let us know which eufy robot vacuum model you’re using? Also, please share your current Clean App version (you can find it by opening the side menu in the app and scrolling down to ‘About eufy Clean’ at the very bottom).
Op dit moment is het helaas niet mogelijk om een nieuw gebied apart toe te voegen aan de kaart. Wat je wel kunt doen is een schoonmaaktaak uitvoeren in de buurt van dat gebied. De Robovac zal daarna gewoon teruggaan naar het basisstation, en langzaam maar zeker wordt de kaart van die omgeving steeds nauwkeuriger. Als het probleem aanhoudt, neem dan gerust contact op met het eufy community team!
