The sound of th

The sound of this is very nice , but when I am doing sport it is going out of ear , this is not nice

We’re sorry to hear that your earbuds slip out while you’re doing sports — we understand how frustrating that can be. :folded_hands:

Please try adjusting the fit by following these suggestions:

:one: Extend the earbud stems fully and insert each earbud into the inner canal of your ears. Then gently turn them until you find the most comfortable and secure position.
:two: Place the earbud body into the concha cavity (the largest depression on the surface of your ear) and choose an ear‑tip size that creates a snug, comfortable seal.
:three: To check if you’re wearing them properly, take the Fit Test in the Soundcore app — it helps ensure the perfect positioning for better stability and sound.

We hope these steps help improve your fit while exercising!