Unlock the Power of eufy | Facial Recognition User Guideline for Video Doorbell Dual

Recognised family notification needs turned off. It pings so often that it gets ignored when needed most- for strangers

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Agreed. Family pings so often it will be ignored when needed most- for strangers who need attention. This is a serious flaw in the system

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Get use to it. They are not changing it. They will keep saying that a persons motion will set it off and notify you. The motion is quicker then face recognition. So by that time your already getting notified. They will say that is their top priority. When in reality their ai is not up to par. Its just a key phrase they use to sell more units. Face recognition. Sure you can set a familiar face to a person and set it up to not notify you when they pass. But it will send a notification for an unfamiliar face because it picks up the motion faster then it recongizes the face. Its a useless feature only to lure more buyers into buying on false claims.

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how do I save my my videos to the hard drive

How do we get the doorbell camera to connect to our phones and laptop? Charronnancy@yahoo.com Thank you!!!