Video doorbell notification stopped working

So I’ve been using the 2k pro wired version for about 7 months now, and the notification/alerts to phone stopped working, or they are sent 10-15 minutes after the event. Sometimes outright no alerts or notifications, but when I check the app it did record the event. How do I go about fixing this? Anyone had similar issues?

2 Likes

I’m experiencing this as well. I have the battery powered version, luckily Eufy had built hard wire capability. I don’t think there is a fix outside of reset it. I believe it’s an issue with the product, QA is not good for certain features (two way audio).