Hi my video and live is not in colour it’s like I have attached a screenshot
Looks like your cam is not functioning properly.
Has it always been like this? If not, try rebooting and resetting the device.
In any case, if the problem persists I recommend contacting support@eufylife.com for additional help.
Rose is a color… lol
Let us know if it recovers after reboot. Had older outdoor cams do this when they got wet inside. ( they were not Eufy )