WANTED: LEFT EARBUD FOR SLEEP A20 (International Shipping & PayPal)
Hi community! I’m a physician from Brazil and I am facing a difficult situation: I suffer from severe insomnia and I just lost my LEFT Sleep A20 earbud. Because of the firmware, the right one cannot work alone. It cannot download library sounds from the soundcore app or monitor my sleep.
Finding a replacement in Brazil is impossible! I want to buy a single left earbud from anyone globally. I will pay via PayPal and cover all international shipping costs.
I’m just curious where you purchased them originally. I can try to do a search for you in the U.S. to see if I can find a place for you to order it from because it might be more cost effective to get a new set instead of only one.
Warm greetings! We are so sorry to hear that you lost your left earbud, and we completely understand how frustrating and difficult this must be, especially since you rely on them for your sleep.
We sincerely apologize for the inconvenience, but we currently do not offer accessory purchases or shipping directly to your region. Additionally, our replacement earbuds are only sold as a complete pair; we do not sell single left or right earbuds separately.
Since the loss was accidental, we are unfortunately unable to process a direct replacement through our warranty service. We are truly sorry for letting you down in this situation.
However, if it is convenient for you and you would like to purchase a brand-new complete set locally, you can find them available on Amazon Brazil through this link:
Thank you so much for your understanding, support, and for being a part of the Soundcore community. We truly hope you can find a solution for your sleep soon.