Why is the web portal so poor?
Two big limitations on web portal:
-
Cannot view all/multiple camera feeds concurrently. We have them 6 out of 8 wired, so we want to view those 6 live feeds at once but the current functionality only allows 1 at a time.
-
Cannot view events on the web portal:
“It’s unavailable to play the clips stored in HomeBase local storage by web portal because they have been advanced encrypted. It’s recommended you to play them in the app or subscribe to the cloud recording service.”
This leads to why it is required for them to be encrypted if they are on my local storage?
We have S330’s.
Anyone else encountered this? Will eufy please publish an update?
1 Like
The web portal isn’t Eufy’s primary focus. It seems that most features are built around the mobile app, which is why limitations like single-camera viewing and no access to locally stored clips exist. The local recordings are encrypted for security and can only be decrypted in the app.
That said, Eufy is working on a new Smart Display (E10) that supports streaming multiple camera feeds at once. They showed it at the Eufy event in NYC a couple weeks ago and it may be a better fit if you’re looking for a multi-feed experience outside the app.
They also have the NVR solution which will support multifeed too.
I know none of these help your current situation though. 
I can’t access the portal full stop I think I was after installing HB3 just saying timed out
as for the new nvr looks like $500 plus a year to use the more advanced features that we get on the WiFi cameras