our eufy doorbell has been installed and working fine for about 1 year. We just purchased and installed the eufy video cam 2c pro (over the weekend) and now our doorbell does not record or detect any motion or movement. We uninstalled the Eufy Video Cam 2c Pro hoping that would resolve the issue…but no luck. Any suggestions?
if this was happening to me the first thing i would do is remove the doorbell and camera and reinstall both. if that doesn’t work i would start over from the beginning. remove the doorbell, camera and homebase and go thru the setup process again. just to be safe i would make sure any events you want to keep have been downloaded.