When deleting videos I don't see my storage amount go up

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1

I’ve had the video doorbell for a year now and I’m very pleased with it.
There’s only one downside. Deleting videos does not clear up space on my homebase.

It seems I can only erase the storage or format it. Not sure why there are two options for the same goal though.
I have a few videos that I want to keep and it seems the only way of doing that is by downloading them and then erasing the storage or format it.

Is there a hidden trashcan we don’t know about? :wink:

EDIT: I typed this message yesterday and today I deleted all my videos. There’s none left on the homebase and yet I only have got 1.79GB of storage left!
(in dutch) - beschikbaar = available

1280×400 21 KB

So where’s all of that occupied storage hiding?

2

@Tim_Bre if you have deleted all videos and definitely sure nothing is stored on homebase, you should be good to format the storage?

Hopefully this restores things back to normal.

3

Have you tried the Clear Storage function in Homebase | Storage? It is supposed to clear all data from the Homebase storage. There may be some kind of garbage collector that is hung up, preventing your storage from showing it’s true availability.