2K Video Doorbell Dual Losing Connection

Anyone else finding that their Doorbell Dual loses connection to the HomeBase after some use? I installed on Friday, found out that my HomeBase must be wired, worked great for two days, and woke up to a delivery where my doorbell didn’t ring on my HomeBase and found it was disconnected. Don’t know how to reconnect it without taking it off and resetting it. My HomeBase is wired, only meters from the doorbell, and fully updated on the firmware.