Bonjour, j'ai l

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Bonjour, j’ai la c220 avec la homebase 3 est je n’ai aucun enregistrement d’effectué,les détections fonctionnent pourtant.
merci pour votre aide

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Hey! If motion is detected but no recordings are saved, a few quick things to check:

  • Make sure your Home mode (or whatever mode is active) is set to record when motion is detected.
  • Go into the C220 camera settings and confirm it’s set to record, not just send notifications.
  • Also, make sure everything’s up to date and maybe try restarting the HomeBase.

If it’s all set up right and still not working, Eufy support might need to take a look.

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As above

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i found an update resolves this. But yes def check with the support centre if no improvement