Can’t add s330 camera

So I bought a new s330 camera. My s220 battery no longer charged. So I’m trying to add camera and it keeps popping up “please add home base before setup camer? I’ve have a home base 2 and have the eufy doorbell running on it. I even removed it and reconnected the doorbell and I still get the same message.

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Exactly which camera did you buy?
I know the eufyCam S330 requires the home base 3.

:grinning: :smiley:

I found out it’s not compatible with the homebase 2 so I bought a homebase 3. It could have just popped up and said nit compatible. Not sure why you design new cameras that don’t work on older homebases. Well I do they want to get you to buy a new homebase😁

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