Cannot connect my battery doorbell to my base station

I cannot connect my battery powered doorbell to my system (base station).
Can someone please help?
Thanks
Stuart

Fully charge the doorbell,
Restart the Homebase
Restart your router
Refresh the app

Try again.

1 Like

Oh yes, and make sure the doorbell is really really close to the homebase. I have read reports where pairing failed due to that distance.

1 Like