I changed “Away mode” name and description 5 months ago. But now original description is back and there is a mismatch with my personal mode name…but I cannot change it back (home and away mode seem to be unchangeable)… Is there any option? Now my “away” mode name is like “only detection no alarm” while the description indicates to activate this mode when you are away…
Thank you for reaching out!
In this case, please make sure the eufy security app has been upgarded to the laest version.
Please feel free to reach out support@eufylife.com so we can have the engineering team to look into this case for you.
Remember your satisfaction is our top priority and we will be sure to resolve the issue for you.