I had a random stranger at my door today. I was home and immediately played back the footage from 2 cameras on my phone app. I have gone back to play them again and neither are in my playback list. Is it possible for the footage to be jammed/remotely disabled. It seems odd that both recordings have vanished. Any ideas?
Check the date at the top of the playback screen. I’ve had issues where I needed to manually select the correct date to show the footage I needed, the app only showed the correct date in events after restarting it.
What Nick says happens to me, too.
In another case, do you have someone else also connected to the homebase, like a family member? Perhaps they have deleted the clip.
I did wonder if it got deleted accidently. I’ll also try a restart. Thanks for the replies.
That would be a first for me, if it did so on its own.
What homebase firmware version do you have?
@Antjam3 this happened to me, I was looking at the live streaming vs recorded video, is that the case?
I was just watching live stream and I took a video of something I have no idea what it was it was a ball of light bouncing up and down from my boat to the top of the carport like a bug that can’t escape. And I went to look at my video and it’s nowhere to be found ? How can that happen?