Does anybody else get Eufy live view endlessly loading, and then say unable to play video, but then still record to Homebase?
Yes, I’ve faced the same thing — the live view just keeps spinning, then says “unable to play video,” but the Homebase still records the event.
Sometimes I notice it happens when I’m streaming while multitasking (like checking a menu item online or planning a meal delivery). Try restarting your Homebase and make sure both the app and firmware are updated. Switching between Wi-Fi and mobile data also helps.
It’s a strange issue, but you’re not alone. Hopefully, a fix is on the way!
Yeah, I’ve run into that too — live view just keeps loading and then fails, but the Homebase still records everything like normal.
It’s pretty frustrating, especially when you’re trying to monitor things after a meal delivery or a pickup. I’ve noticed it sometimes happens while browsing other apps or checking a specific item online. Restarting the Homebase and toggling between Wi-Fi and mobile data usually helps.
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Yes every once and awhile. I just restart or power cycle the home base and it works fine. Not sure why it does this but it’s frustrating I know.