hi there, I just got home from a short holiday and went to review my camera video footage. I can look at all live cameras but when trying to look at saved footage it says failed to upload
anyone have a solution or idea on how to resolve this? I have rebooted router, home hub and cameras…nothing has worked. eufy live support is closed.
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Hi there! Sorry for the hassle. Could you drop an email to support@eufylife.com? I’m sure we can figure it out! Please share your ticket number if you have contacted us earlier, for faster case resolution.
Additionally, if you have any related videos of the issue and the device’s SN (Serial Number), that would be even better. We will have a dedicated engineer follow up on your issue.